Drata provides customizable company notifications to keep your team informed about important compliance updates.
Prerequisite
You must connect Slack or Microsoft connection to Drata.
Add a new notification
Select your username in the bottom left corner and then Settings.
Under Company Settings, select Notifications.
Select Manage Notifications for the desired workspace.
In the top-right corner, select + New Notification.
Configure how you would like to receive notifications based on whether you are using Slack or Microsoft Teams.
Note: The notification options differ depending on whether you are using Slack or Microsoft Teams.
Configure Slack Notifications
Select the notification type you would like:
Controls not ready
You must also select the specific controls you would like to monitor and receive notifications for.
At the scheduled interval, Drata verifies the status of all the controls you selected. If any controls are not ready, you will receive a notification.
If any controls are not ready, you will receive a notification like this:
Personnel with pending actions
Receive a list of personnel with pending compliance actions.
When selecting the Destination:
It is highly recommend to select a private channel for this notification type since it includes full list of personnel with incomplete or pending actions.
You can also directly notify each personnel with pending compliance action by checking Notify Personnel.
Tests with an "error" result
Receive a list of tests that have returned an Error.
A test with an Error means Drata encountered issues performing the test and could not determine a Pass or Fail result.
Resolve these test so that they can be restored.
Destination: Select the Slack channels or personnel you want to notify.
If you would like to add a slack channel, refer to adding Slack Channels for further instructions.
Note: If you followed the steps in Adding Channels and still don't see your channels, refresh this page for your channels to appear.
Select the notification frequency.
Note: With daily frequency, notifications are sent at 6 AM PT every day, including weekends. With weekly frequency, notifications are sent on Mondays at 6 AM PT.
Select Schedule Notification.
For those who are using Microsoft:
Select the notification type you would like.
Controls not ready notification type (Control notification type): Control Notification allows you to be notified if control(s) are not ready.
Personnel with pending actions: Personnel Notification allows you to be notified about employee(s) with pending actions.
Tests with an "error" result: Test error notifications allow you to be notified about tests with an ‘Error’ result. Tests with an ‘Error’ result require resolution to be restored in order for the test to be conducted properly.
Enter the Team URL for the destination. To copy the Team URL from Microsoft Teams:
Option 1: From the Browser
Log in to Microsoft Teams.
Create or find the channel where you want to send notifications.
Open the channel.
Copy the browser URL.
Paste this URL into the Destination section in Drata.
Option 2: From Microsoft Teams (Channel Settings)
Navigate to the channel in Microsoft Teams.
Open the channel menu in the top-right corner.
Click Get link to channel, then click Copy.
Paste this URL into the Destination section in Drata.
Select the notification frequency.
Note: With daily frequency, notifications are sent at 6 AM PT every day, including weekends. With weekly frequency, notifications are sent on Mondays at 6 AM PT.
Select Schedule Notification.
Edit your notification
On the Notifications page, select the edit icon for the existing notifications you would like to edit. You can only edit channels and frequency
Enable or disable existing notification
On the Notifications page, toggle on or off the notifications you would like to enable or disable.
Delete an existing notification
On the Notifications page, select the on the delete icon on the right side of the table and confirm your deletion.
