This article outlines common causes of authorization errors in Drata and provides steps to resolve them. Following this guide helps restore access to required features efficiently.
Troubleshoot Browser Issues
If you see a "You are not authorized" message:
Open Drata in an incognito or private browsing window.
If the issue resolves, clear your browser cache and cookies.
Ensure your browser settings do not block required cookies or scripts.
Verify Assigned Roles
Authorization errors may be caused by incorrect role assignments:
Review your assigned RBAC role in Drata.
Compare it against the required permissions for the feature you’re trying to access.
If changes are needed, contact a team member with the Admin (Write) role to update your role.
Verification
After completing these steps:
Refresh the page or log in again.
Confirm access to the feature or page previously restricted.