ASSOCIATED DRATA CONTROL
This test is part of the Commitments Explained to Customers control that ensures security commitments are communicated to external users, as appropriate.
WHAT TO DO IF A TEST FAILS
If Drata is unable to locate a template Master Service Agreement (MSA) the test will fail. To remediate a failed test you will need to upload a Master Service Agreement template to the company document section.
STEPS TO REMEDIATE
Navigate to the Account Settings - Company page in Drata
Add a 'Master Service Agreement' document