HERE'S WHY
Connecting Zoho to Drata allows for the automated checks and evidence collection to prove to auditors that your company follows its vulnerability management policy and procedures.
BEFORE DIVING IN
Make sure you have Admin (Portal owner) to your company's Zoho account. Ensure API Access has been turned ON, toggle is here: https://bugtracker.zoho.com/portal/{domain}#setup/apiaccess
HERE'S HOW
Follow these instructions to connect Zoho to Drata:
1. Click on your company's name in the lower left corner.
2. Click "Connections" from that menu.
3. Click the "Connect" button for the Zoho integration.
4. The connection drawer opens, provides next steps and will ask you to enter the tag you use to mark Security issues. This tag is case sensitive.
If you provide a value, Drata will consider tickets labeled with that value as Security issues.
If you leave this field blank, Drata will use Zoho's Classification field to determine what is a Security issue.