Integrating Twilio with Drata automates your user access reviews, saving time and reducing errors by syncing user data directly from Twilio.
Important: Twilio’s Organizations API is currently in private beta. You must request access from your Twilio account executive or Twilio Support before connecting.
Key Capabilities
Access retrieval: Retrieves users and assigned roles from connected systems.
Review enablement: Makes this access data available for review in Drata’s Access Reviews feature.
Account mapping support: Allows external accounts to be mapped to Drata personnel for accurate review and tracking.
Prerequisites & Data Access
Twilio Organization Owner or Organization Admin role
Twilio Organizations API enabled (private beta)
Ability to:
Retrieve your Organization SID
Create a Twilio OAuth application
Must be assigned one of the following Drata roles: Admin, Workspace Managers, DevOps Engineer.
If you have the Access Reviewer Drata role, you can only view the Connections page.
Permissions & Data Table
Permission / Scope | Why It’s Needed | Data Accessed (Read Only) |
Organization SID | Identifies your Twilio organization | Organization-scoped IAM data |
OAuth Client ID & Client Secret | Authenticate the connection | Users and role metadata |
role-assignments (List) | Retrieve role assignments | User-to-role mappings |
managed-accounts (Read, List) | Retrieve account relationships | Managed account associations |
managed-users (Read, List) | Retrieve users | User identities |
Step-by-Step Setup
Step 1: Copy your Organization SID
Log in to Twilio using an Organization Owner or Organization Admin account.
Select Organization → Twilio Admin.
On the Overview page of the Twilio Admin Dashboard, locate the Organization SID.
Copy and store the value securely.
Expected outcome:
You have your Twilio Organization SID.
Step 3: Create a Twilio OAuth application
In the Admin Dashboard, go to Applications → OAuth Apps.
Select Create OAuth application.
Configure the app:
Grant Type: Client credentials
Application name: (e.g., Drata)
Scopes & permissions:
role-assignments: Listmanaged-accounts: Read, Listmanaged-users: Read, List
Save the application.
Step 5: Connect Twilio in Drata
In Drata, navigate to Connections → Available Connections.
Select Twilio.
Enter:
Organization SID
Client ID
Client Secret
Select Connect.
Expected outcome:
Drata successfully connects to Twilio.