⚠️ Select your experience
The steps depend on your interface version. Select a link to skip to the instructions for your version.
Customers who joined Drata on or after Feb 24, 2026 are automatically on the New Experience.
Instructions for the New Experience
These notifications help teams stay on top of control readiness, personnel actions, and system errors, without relying on individual email preferences.
What organization notifications are used for
Use organization notifications to:
Monitor controls that are not audit-ready
Track personnel with pending compliance actions
Surface monitoring or automated test errors
Keep security and compliance teams aligned in shared channels
⚠️ Important: These notifications may include sensitive compliance or personnel information. Choose destinations carefully.
Prerequisites
Before creating notifications, you must connect at least one messaging platform: Slack or Microsoft Teams
Slack-specific prerequisites (private channels)
If you plan to send notifications to private Slack channels, the Drata app must be added to each private channel. Here are the options to add Drata to a private Slack channel:
Option 1: Command
/invite @Drata
Option 2: Slack UI
Open the channel
Select the channel name → Integrations
Select Add an app
Add Drata
Microsoft Teams-specific prerequisites (direct messaging)
If you plan to use direct messaging for Teams notifications:
The Drata App must be installed in Microsoft Teams. If it is not installed, contact your IT team.
Direct messages are sent through the Drata App—not to a user's personal chat.
Personnel must have Allow notifications enabled under Settings > Personal > Notifications to receive direct messages. This toggle applies to email, Slack, and Teams notifications.
⚠️ Microsoft Teams does not support sending notifications to private channels.
Create an organization notification
Select Settings.
Go to Notification rules.
Select Create notifications rule
Choose a target
Slack
Select one or more public or private channels
Or notify specific users
Private channels require the Drata app to be added
Microsoft Teams
Paste the channel URL as the destination
How to get a Teams channel URL: Copy from the browser address bar or select Get link to channel in Teams
Available notification types
Notification options depend on whether you’re using Slack or Microsoft Teams.
Personnel with Pending Actions
Notifies pending compliance actions (for example, accepting a policy).
⚠️ May include names and compliance status.
Recommended: Send to a private channel.
Tests with an “Error” Result
Alerts you when an automated test encounters an issue and cannot determine pass or fail.
These errors require investigation to restore monitoring.
Required Approvals
Notifies you when there are updates or changes to control approvals.
Control Evidence Updates
Notifies control owners when evidence has been added or updated for their controls.
Controls Not Ready
Alerts you when selected controls are not audit-ready.
You can choose specific controls to monitor.
Notifications are only sent if issues are detected.
Workflow Updates
Notifies you when workflows are updated or encounter run errors.
Send a direct message to personnel
When enabled, Drata sends the notification to both the configured destination channel and directly to each relevant personnel in Slack or Microsoft Teams. The channel notification is always sent regardless of whether this option is enabled.
⚠️ Direct messages are sent through the Drata App in Slack or Microsoft Teams—not to a user's personal chat. Ensure the Drata App is installed before enabling this option.
⚠️ Personnel must have Allow notifications enabled under Settings > Personal > Notifications to receive direct messages. This toggle applies to email, Slack, and Teams notifications—not just email.
The following notification types support direct messaging:
Notification Type | Description | Send a direct message to personnel (optional) |
Personnel with Pending Actions | Notifies you, and optionally your personnel, of pending compliance actions like accepting a policy. | Sends a direct message to each personnel with pending compliance tasks. |
Required Approvals | Notifies when there are updates to your control approvals. | Sends a direct message to each personnel with pending compliance tasks. |
Control Evidence Updates | Notifies control owners when there are updates to your control evidence. | Sends a direct message to each control owner when there are updates to your control evidence. |
Workflow Updates | Notifies when there are updates or run errors for your workflows. | Sends a direct message to each personnel with pending compliance tasks. |
Notification frequency
Available frequencies:
Daily: Sent at 6:00 AM PT, including weekends
Weekly: Sent Mondays at 6:00 AM PT
Manage existing notifications
For each notification rule, you can:
Disable: Temporarily stop the notification without removing it. Use this if the rule may be needed again.
Active: Turn the notification back on so it resumes sending alerts based on its configured schedule.
Delete: Select the notification rule to permanently remove the notification rule.
⚠️ This action cannot be undone.
Common misconfigurations to avoid
❌ Sending personnel notifications to public channels
❌ Forgetting to re-authorize Slack after adding private channels
❌ Assuming notifications replace dashboards or reports
❌ Expecting personal notification settings to affect org rules
❌ Expecting Teams or Slack direct messages to arrive in personal chat instead of the Drata App
Instructions for the Classic Experience
Drata provides customizable company notifications to keep your team informed about important compliance updates.
Prerequisite
You must connect Slack or Microsoft connection to Drata.
Slack Prerequisite
Note: This is requirement only for private Slack channels. If private Slack channels are not appearing in the notification selection list, ensure that the Drata app has been added to those channels. Additionally, re-authorize the Slack integration in Drata with a Slack Admin account to reflect new private channels.
Option 1: Use a command to add the Drata bot
Open the desired Slack channel.
In the message field, enter the following command:
/invite @Drata
Press Enter.
Option 2: Use the Slack interface to add the Drata app
Open the desired Slack channel.
Select the channel name at the top to open channel details.
Select the Integrations tab.
Select Add an App.
Add the Drata app to the channel.
Note to Re-authorization Steps for Private Channels: If you created or added Drata to private channels post-integration, re-authorize Slack in Drata using an Admin account to update channel access.
You can now configure the available notification types listed below.
Add a new notification
Select your username in the bottom left corner and then Settings.
Under Company Settings, select Notifications.
Select Manage Notifications for the desired workspace.
In the top-right corner, select + New Notification.
Configure how you would like to receive notifications based on whether you are using Slack or Microsoft Teams.
Note: The notification options differ depending on whether you are using Slack or Microsoft Teams.
Configure Slack Notifications
Select the notification type you would like:
Controls not ready
You must also select the specific controls you would like to monitor and receive notifications for.
At the scheduled interval, Drata verifies the status of all the controls you selected. If any controls are not ready, you will receive a notification.
If any controls are not ready, you will receive a notification like this:
Personnel with pending actions
Receive a list of personnel with pending compliance actions.
When selecting the Destination:
It is highly recommend to select a private channel for this notification type since it includes full list of personnel with incomplete or pending actions.
You can also directly notify each personnel with pending compliance action by checking Notify Personnel.
Tests with an "error" result
Receive a list of tests that have returned an Error.
A test with an Error means Drata encountered issues performing the test and could not determine a Pass or Fail result.
Resolve these test so that they can be restored.
Destination: Select the Slack channels or personnel you want to notify.
For private Slack channels:
Make sure you’ve added the Drata bot or Drata app to your desired private Slack channel where you want to send notifications.
For instructions, refer to the Slack Prerequisite.
Select the notification frequency.
Note: With daily frequency, notifications are sent at 6 AM PT every day, including weekends. With weekly frequency, notifications are sent on Mondays at 6 AM PT.
Select Schedule Notification.
Configure your Microsoft Notifications
Select the notification type you would like.
Controls not ready notification type (Control notification type): Control Notification allows you to be notified if control(s) are not ready.
Personnel with pending actions: Personnel Notification allows you to be notified about employee(s) with pending actions.
Tests with an "error" result: Test error notifications allow you to be notified about tests with an ‘Error’ result. Tests with an ‘Error’ result require resolution to be restored in order for the test to be conducted properly.
Enter the Team URL for the destination. To copy the Team URL from Microsoft Teams:
Option 1: From the Browser
Log in to Microsoft Teams.
Create or find the channel where you want to send notifications.
Open the channel.
Copy the browser URL.
Paste this URL into the Destination section in Drata.
Option 2: From Microsoft Teams (Channel Settings)
Navigate to the channel in Microsoft Teams.
Open the channel menu in the top-right corner.
Click Get link to channel, then click Copy.
Paste this URL into the Destination section in Drata.
Select the notification frequency.
Note: With daily frequency, notifications are sent at 6 AM PT every day, including weekends. With weekly frequency, notifications are sent on Mondays at 6 AM PT.
Select Schedule Notification.
Edit your notification
On the Notifications page, select the edit icon for the existing notifications you would like to edit. You can only edit channels and frequency
Enable or disable existing notification
On the Notifications page, toggle on or off the notifications you would like to enable or disable.
Delete an existing notification
On the Notifications page, select the on the delete icon on the right side of the table and confirm your deletion.
