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Ticketing Guidance

Connect your ticketing system to Drata allows automated tests to run and collect evidence to prove to auditors that your company follows its vulnerability management policy and procedures. Any tickets tagged with the term "Security" will enable Drata's automated monitoring.

19 articles
Asana Integration GuideMaking the initial connection to Asana
Azure Boards (DevOps) Integration GuideMaking the initial connection to Azure Boards (DevOps)
ClickUp ConnectionLearn how to connect to and create ClickUp tasks through Drata
Fibery ConnectionMaking the initial connection to Fibery
GitHub Issues ConnectionMaking the initial connection to GitHub Issues
GitHub Issues Enterprise Integration GuideMaking the initial connection to GitHub Issues Enterprise
GitLab Issues ConnectionMaking the initial connection to GitLab Issues
GitLab Issues self-managed ConnectionMaking the initial connection to GitLab Issues self-managed
Jira and Jira Data Center Integration GuideSet up and manage your Jira or Jira Data Center in Drata to automate security ticket monitoring and enable write access.
Linear Integration GuideMaking the initial connection to Linear
Pivotal Tracker ConnectionMaking the initial connection to Pivotal Tracker
ServiceNow ConnectionThis article covers how to connect your ServiceNow account to Drata with automation options.
Shortcut Integration GuideMaking the initial connection to Shortcut
Target Process ConnectionMaking the initial connection to Target Process
Trello ConnectionMaking the initial connection to Trello
Zoho Bug Tracker ConnectionMaking the initial connection Zoho BugTracker
Zoho Desk Integration Guide (Ticketing & UAR)Create Zoho Desk tickets through Drata associated with risks, controls, or tests.
Freshservice Integration Guide
Ticket Automation (Jira-only) (New experience)Configure rules to automatically create Jira tickets based on control and test events.