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Understanding Connections in Drata

Connections in Drata integrate your identity, HRIS, infrastructure, and development tools to automate evidence collection and continuously support compliance.

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Understanding Connections in Drata depend on your interface version. Select a link to skip to the instructions for your version.

Customers who joined Drata on or after Feb 24, 2026 are automatically on the New Experience.

Instructions for the New Experience ⬇️

Connections allow Drata to collect evidence, monitor compliance signals, and reduce manual work by integrating with the systems your organization already uses.

This article explains what connections are, why they matter, and how to think about them before you configure anything.

The Connections page is where you integrate Drata with third-party applications. Connections automate evidence collection, reduce manual work, and help maintain continuous compliance.

The Connections page includes:

  • Active tab: Integrations your organization has already enabled. Edit, refresh, or disconnect them as needed.

  • Available tab: All integrations your organization can add, organized by category.

  • Manage Account pages: These pages let you view and manage which accounts are included in ongoing monitoring and evidence collection. For the following connection categories:

    • Access Reviews: Used to manage accounts synced through the User Access Review connection

    • Background Checks: Used to manage connected background check providers

    • Infrastructure: Used to manage connected cloud or infrastructure accounts

    • Observability: Used to manage connected monitoring and logging accounts

    • Version Control: Used to manage connected repositories and organizations

How connections are grouped

Connections in Drata are organized into categories based on the type of system they integrate with.

Each category represents a different type of compliance signal, such as identity data, infrastructure configuration, or operational activity.

Showcases the Available Tab on the Connections page.

Common connection categories include:

  • Automation tools

  • Background check

  • Codebase

  • Communication

  • CRM

  • CSPM

  • Custom

  • Cyber insurance

  • Digital signature

  • EDR

  • Enterprise SSO

  • External policy

  • HRIS

  • Identity

  • Infrastructure

  • MDM

  • Observability

  • Security reviews

  • Security training

  • Ticketing

  • User access review

  • Version control

  • Vulnerability

You may see additional or fewer categories depending on your plan and frameworks. Learn more at Unlock the Power Of Compliance Automation.

You do not need to connect every possible system to be compliant.

Recommended connection order

Most customers connect systems in this general order:

  1. Identity provider

  2. Infrastructure

  3. Version control

  4. Ticketing

This sequence helps establish access, asset scope, and operational workflows early. For a guided onboarding flow, see the Quick Start Guide (New Experience).

What you typically need to connect a system

Most connections in Drata require read-only access to an external system so Drata can collect evidence without making changes. In many cases, this access is provided through a service account or a dedicated integration user created in the source system.

A service account:

  • Is used by Drata, not an individual employee

  • Remains active even when team members change roles or leave

  • Is limited to only the permissions needed to collect evidence

Depending on the system you're connecting, you may need:

  • Admin or elevated permissions to create the service account within the 3rd party system

  • Drata Admin role

  • Approval from IT or Security teams

  • API access or authentication tokens

Drata does not require full administrative access to your systems, but exact permissions vary by integration. When you're ready to connect a system, the setup guide for that integration lists the specific requirements. Learn more about Connections setup guides.

Why connections matter for compliance

Most compliance requirements depend on signals that live outside Drata, including:

  • Who has access to systems

  • Which employees are in scope

  • How infrastructure is configured

  • Whether policies and processes are being followed

Connections generally allow Drata to:

  • Pull information directly from source systems

  • Validate requirements continuously instead of at a point in time

  • Surface gaps or risks as they occur

Without connections, Drata can still function, but more evidence must be collected and maintained manually.

How connections relate to frameworks, controls, and tests

Connections support your compliance structure but do not define it. In general:

  • Frameworks define what standards you're meeting

  • Controls define how requirements are satisfied

  • Tests and evidence validate that controls are operating as intended

  • Connections supply the system data that tests and evidence rely on

This is a useful mental model to keep in mind as you configure integrations.

Automated vs. manual evidence

Connections primarily support automated evidence collection, but automation is not required for every requirement. If a system is not connected:

  • Evidence may be required to be uploaded manually

  • Some tests may rely on periodic review instead of continuous monitoring

  • Certain controls may use attestations rather than system data

Connecting a system generally increases automation, but compliance outcomes depend on how the system is used, not just whether it's connected.

Monitoring connection health

Connection Insights gives you visibility into how each of your active connections is performing. You can see whether a connection is syncing successfully, review the details of any errors, and use AI-generated guidance to help resolve issues.

Note: Connection Insights is available in the New Experience only.

Connection health states

Each active connection displays a health state chip on the Active tab:

  • Healthy: All sync steps for this connection have completed successfully.

  • Unhealthy: One or more sync steps have encountered an error.

If a connection does not yet have recorded sync steps, the health state is derived from its prior operational status.

The Operational status filter on the Active tab lets you filter your connections by Healthy or Unhealthy to quickly find connections that need attention.

Viewing sync step details

To view detailed sync information for a connection:

  1. In the left navigation, select Connections.

  2. On the Active tab, select the connection you want to review.

  3. On the connection's detail page, open the Overview tab.

If the connection has sync step data, a Sync Status section appears at the top of the Overview tab.

Using AI to diagnose connection errors

When a connection is Unhealthy, an AI Summary card appears on the connection detail page. This card helps you understand why the connection is failing and what steps you can take to fix it.

To use the AI Summary:

  1. In the left navigation, select Connections.

  2. On the Active tab, select the connection you want to review.

  3. On the connection's detail page, open the Overview tab.

  4. Under the Sync status section, Drata generates an AI-powered summary that explains the failed sync steps and provides actionable remediation suggestions.

  5. After a summary has been generated, select Refresh to generate a new summary based on the latest sync data.

You can provide feedback on the summary using the thumbs up or thumbs down icons.

Note: The AI Summary card only appears when a connection has erroring sync steps. It is not shown for connections that are Healthy.

If new sync data is recorded after a summary has been generated, the summary is invalidated automatically. The Generate summary button reappears so you can request an updated diagnosis.

Limitations

  • Connection Insights is not retroactive. A connection must complete at least one sync after the feature was enabled before sync step data appears. Connections that were misconfigured before the feature was released may not display sync data until they are reconfigured and complete a new sync.

  • Health state and sync step data do not update in real time. Refresh the page to see the latest state.

Learn more


Instructions for the Classic Experience ⬇️

The Connections page is where you integrate Drata with third-party applications. Connections automate evidence collection, reduce manual work, and help maintain continuous compliance.

Different Ways Connections Are Made Available in Drata

  • Standard Integrations: Direct connections that sync data automatically into Drata (for example: AWS, 1Password, Webflow). These typically require API tokens, client secrets, or OAuth credentials.

  • Partner Connections: Integrations managed externally by partners (for example: Swif). Learn more at Partner Connections.

  • Custom Connections and Tests (CCT): Custom JSON-based integrations that let you push structured evidence into Drata and create your own compliance tests. Learn more at Custom Connections and Test.

Access the Connections Page

  1. Log in to Drata.

  2. In the left navigation, select Connections.

  3. Use the search bar or browse the types of categories to find the desired provider.

  4. Select the provider you want to connect.

What happens next depends on how the connection is made available. Each integration article explains the exact requirements.

On the Connections Page

  • Active Connections: Integrations your organization has already enabled. Edit, refresh, or disconnect them as needed.

  • Available Connections: All integrations your organization can add, organized by category.

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