💡 Still using the classic Drata experience? Refer to Ad-Hoc Identity Resync for the original UI.
Overview
Drata runs scheduled, automated syncs in the background to keep identity and account data up to date. In most cases, these automatic syncs are sufficient.
An ad-hoc resync lets you manually refresh identity or account-related data instead of waiting for the next scheduled sync. This is useful when you’ve recently made changes in a connected system, such as adding users, updating access, or completing offboarding, and want those updates reflected in Drata right away.
Prerequisites
Before running any resync:
You must have Admin access in Drata
At least one relevant system must already be connected
When to run an ad-hoc resync
You may want to run a resync if you:
Added or removed users in your identity provider
Updated group membership or access permissions
Completed employee onboarding or offboarding
Linked or updated connected accounts
Need recent changes reflected immediately for review or audit readiness
How to run an ad-hoc identity resync
You can initiate an ad-hoc identity resync from two places in Drata.
Option 1: Resync from Personnel
Use this option when you want to refresh identity-related data broadly.
From the Personnel page:
Select the ellipsis (⋯) menu
Select Resync Personnel
Confirm the action to start the resync
This option triggers a resync across applicable connected systems, such as identity providers, infrastructure, version control, and security training.
You’ll see an in-product confirmation when the resync starts and when it completes. Admins also receive a confirmation email once the resync finishes.
Option 2: Resync accounts from Manage accounts
Use this option when you want to refresh account data for a specific connection type.
From the Connections area:
Open the relevant Manage accounts page
Re-sync is only available for the following pages: Access Reviews, Infrastructure, or Observability.
Select Sync
Choose one of the following:
All providers to resync accounts for all connected providers of that type
Selected provider to resync accounts for specific providers using the filter menu
To do this, first use the filter menu to select the provider you want to resync.
Then select Sync and choose Selected provider from the dropdown.
This behavior is consistent across all Sync buttons under Manage accounts.
This option triggers an account resync only for the selected connection type. You’ll receive an in-product confirmation when the resync starts and completes, and the user who initiated the resync will receive a confirmation email.