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Introducing the updated Multi-instance Management Portal (New Experience)

Updated this week

As part of rolling out an updated experience for Drata accounts, we have also refreshed the experience for a Managed Security Service Provider (MSSP), virtual CISO, or manager of multiple Drata accounts.

What's New

When you log in, you will see a refreshed accounts table. This updated view provides improved clarity on the status of your synced accounts and the results of your monitoring tests.

SafeBase Accounts

You can also use single sign-on (SSO) for SafeBase tenants linked to a Drata account.

  • Status Indicators: The Get Started with SafeBase link will appear for accounts where SafeBase is available but not yet created

    • You can configure the SafeBase tenant for these accounts by clicking this button, logging into the Drata account and navigating to the Trust section.

If the SSO option is not visible, it indicates that your account does not currently have the configurations required to set up SafeBase. To gain access, please contact your Customer Team to initiate the setup process.

Customize Table Columns

Select the Gear icon near the left side of the search bar to reorder and customize your columns.

Dark Mode

With this update, we are bringing Dark mode to the Multi-instance Management portal as well.

Select your User Profile (top right header) > Appearance > Dark. You can always change your appearance back here.

Account Management

Open an account

To open an account you want to manage, click on the Account name. This will open page with options to determine which experience the tenant opens in

  • Select “Open in New Experience” option to view the tenant in the updated Drata experience

  • Select “Open in Classic Experience” option to view the tenant in the current experience

New Experience access for accounts/tenants

  • Tenants created before February 23, 2026: Customers can opt in or out per tenant.

  • Tenants created on or after February 23, 2026: New Experience is the default.

Go back to the Multi-instance Management portal

To return to your list of accounts while in the new experience, open the user profile menu by selecting your initials in the top-right corner of the header. From there, select Go to accounts.

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