Drata

Jira security tickets: Label vs JQL

Create and Manage Tickets in Drata (New Experience)

Learn how to create and manage tickets directly from Drata.

Tickets

Configure rules to automatically create Jira tickets based on control and test events.

Ticket Automation (Jira-only)

Create and view Jira tickets for Controls, Tests and Risk Management directly through Drata

Create and map Jira Tickets in Drata

This article covers how to create manual tickets in ServiceNow via Drata.

Create Tickets for ServiceNow

Create an Asana ticket through Drata associated with risk, control, or test.

Create Tickets for Asana

Create Basecamp tickets through Drata associated with risk, control, or test.

Create Tickets for Basecamp

Create a Bitbucket ticket through Drata associated with risk, control, or test.

Create Tickets for Bitbucket

Create a Freshdesk ticket through Drata associated with risk, control, or test.

Create Tickets for Freshdesk

Create Freshservice tickets through Drata associated with risk, control, or test.

Create Tickets for Freshservice

Create Height tickets through Drata associated with risk, control, or test.

Create Tickets for Height

Create Hive tickets through Drata associated with risk, control, or test.

Create Tickets for Hive

Create Teamwork tickets through Drata associated with risk, control, or test.

Create Tickets for Teamwork

Create Wrike tickets through Drata associated with risk, control, or test.

Create Tickets for Wrike

Create Zendesk tickets through Drata associated with risk, control, or test.

Create Tickets for Zendesk

Create an Aha ticket through Drata associated with risk, control, or test.

Create Tickets for Aha!

Create a GitLab ticket through Drata associated with risk, control, or test.

Create Tickets for GitLab Issues

If your account hasn’t been updated to the New Drata Experience yet, use these guides for step‑by‑step instructions.

Classic Drata Experience

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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