Classic Drata Experience

If your account hasn’t been updated to the New Drata Experience yet, use these guides for step‑by‑step instructions.

15 articles

Ticket Automation (Jira-only)Configure rules to automatically create Jira tickets based on control and test events.

Create and map Jira Tickets in DrataCreate and view Jira tickets for Controls, Tests and Risk Management directly through Drata

Create Tickets for ServiceNowThis article covers how to create manual tickets in ServiceNow via Drata.

Create Tickets for AsanaCreate an Asana ticket through Drata associated with risk, control, or test.

Create Tickets for BasecampCreate Basecamp tickets through Drata associated with risk, control, or test.

Create Tickets for BitbucketCreate a Bitbucket ticket through Drata associated with risk, control, or test.

Create Tickets for FreshdeskCreate a Freshdesk ticket through Drata associated with risk, control, or test.

Create Tickets for FreshserviceCreate Freshservice tickets through Drata associated with risk, control, or test.

Create Tickets for HeightCreate Height tickets through Drata associated with risk, control, or test.

Create Tickets for HiveCreate Hive tickets through Drata associated with risk, control, or test.

Create Tickets for TeamworkCreate Teamwork tickets through Drata associated with risk, control, or test.

Create Tickets for WrikeCreate Wrike tickets through Drata associated with risk, control, or test.

Create Tickets for ZendeskCreate Zendesk tickets through Drata associated with risk, control, or test.

Create Tickets for Aha!Create an Aha ticket through Drata associated with risk, control, or test.

Create Tickets for GitLab IssuesCreate a GitLab ticket through Drata associated with risk, control, or test.