Welcome to the New Drata Help Center
The redesigned Drata Help Center provides fast, intuitive access to all your compliance support needs—from step-by-step guides and best practices to troubleshooting help and training videos. Whether you are just getting started with Drata or scaling your governance, risk, and compliance (GRC) program, the Help Center is your central resource for success.
How the Help Center is organized
Articles are grouped into collections that follow your journey in Drata — from initial setup, through day-to-day use, to audit prep.
Collection | Use this when you want to... |
Configure account settings, assign user roles, and set up workspaces | |
Learn how each Drata feature works (Connections, Controls, Monitoring, Evidence, Policies, Personnel, Risk, Vendors, Trust Center, and more) | |
Understand the compliance frameworks Drata supports | |
Set up or troubleshoot integrations and use the Drata API | |
Get expert guidance on Drata's policy templates | |
Manage employee compliance, devices, onboarding, and the Drata Agent | |
Troubleshoot a specific monitored test | |
Streamline operations with tasks, tickets, and custom workflows | |
Track your progress toward compliance | |
Set up an audit and learn what auditors see in Drata | |
Get practical guidance on building your GRC program |
New Experience vs. Classic Experience
The New Experience — a redesigned interface that streamlines compliance workflows — is out! While the rollout is in progress, the Help Center contains articles for both versions:
Articles for the New Experience include (New Experience) in the title — for example, Quick Start Guide (New Experience).
Help us improve
At the bottom of every article, you'll see three reaction buttons: 😞 😐 😃.
When you select 😞, the chat opens and asks what was missing or unclear. Your input goes directly to the technical writing team and shapes future updates. If something is missing, outdated, or hard to follow, please let us know.
Designed for Self-Service
The new Drata Help Center was built with you in mind to provide quick access to product information, how-to guidance, and troubleshooting resources. Explore the collections, use the search bar, and take advantage of our best-practice content to get the most out of your Drata experience.
Start exploring today — your compliance confidence starts here.
Looking for more help? Check out our live trainings and webinars here!