Welcome to the New Drata Help Center
The redesigned Drata Help Center provides fast, intuitive access to all your compliance support needs—from step-by-step guides and best practices to troubleshooting help and training videos. Whether you are just getting started with Drata or scaling your governance, risk, and compliance (GRC) program, the Help Center is your central resource for success.
Help Center Structure
The Help Center is organized into collections that align with your journey in Drata—from initial setup to advanced capabilities. Each collection focuses on a specific part of the platform to help you find targeted guidance.
Here’s what you’ll find in each:
Getting Started: Configure account settings, assign user roles, and access key resources to begin using Drata.
Understand the Drata Platform: Master the basics of every Drata feature through exploring our detailed “how-to” guides.
Trust Center: Learn how to configure and manage your Trust Center to proactively share your security posture with customers and stakeholders.
Framework Information: Learn about all frameworks supported in Drata and how to successfully achieve compliance with each.
Connection Support: Set up and troubleshoot integrations or leverage the Drata API for added automation.
Policies: Access expert guidance on Drata’s policy templates.
Personnel Management: Learn how to manage employee compliance, devices, onboarding and off-boarding, as well as everything you need to know about the Drata Agent.
Monitoring Test Guidance: Troubleshoot and optimize your monitored tests to ensure accurate compliance data.
Enhancing Your Workflow: Learn how to streamline operations with tasks, tickets, and custom workflows tailored to your organization.
Assessing Your Readiness: Understand your framework readiness and track progress toward compliance.
The Auditor Experience: Explore Audit Hub, understand what auditors see, and learn how to set up an audit in Drata.
GRC Best Practices: Access practical guidance on building your governance, risk, and compliance program.
Each section is designed to help you get the most out of Drata — whether you’re troubleshooting, learning, or preparing for an audit.
Using Search
Use the search bar at the top of the Help Center to quickly find what you need.
Search by feature name (e.g., “Monitoring,” “Frameworks,” “Personnel”) or by topic (e.g., “Example evidence,” “Intune”).
Results show the most relevant articles across all collections, so you can get answers faster.
Designed for Self-Service
The new Drata Help Center was built with you in mind to provide quick access to product information, how-to guidance, and troubleshooting resources. Explore the collections, use the search bar, and take advantage of our best-practice content to get the most out of your Drata experience.
Start exploring today — your compliance confidence starts here.
Looking for more help? Check out our live trainings and webinars here!