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Manage Notifications for Required Approvals and Control Updates (New Experience)

Updated this week

💡 Still using the classic Drata experience? Refer to Controls: Notifications for required approvals and control updates for the original UI.

Overview

Notifications help control owners and approvers stay informed about required approval stages, evidence changes, and updates to their controls. Setting up notifications ensures reviews happen on time, approvals are not missed, and control readiness is maintained without manual follow-ups.

Notifications are tied to the required approvals lifecycle, so changes to a control—such as adding evidence or requesting changes—can trigger alerts to the appropriate users.

Prerequisites

  • Integrations: Microsoft Teams or Slack must be connected before related notifications can be configured

  • Permissions:

    • Only Administrators can configure Microsoft Teams or Slack notifications

    • Ensure your user role has read-only dis-enabled to update email notification preferences

Email Notifications

Goal: Receive notifications by email for required approval activity and control updates.

Set up email notifications

  1. Go to Settings page > Personal > Notifications.

  2. Enable Allow notifications.

  3. Scroll down to configure more notification types you want to receive.

  4. Choose a delivery frequency (Daily or Weekly) where applicable.

Available email notifications for Controls

Notification Type

What it notifies

Evidence updates on controls

Notifies control owners when there are changes to control evidence.

Approval updates on controls

Control owners and approvers are notified when there are changes to the control approval status.

Status change for controls assigned to me

Receive summaries of assigned controls

Internal note added to a control

Get notified when a new internal note is added to a control


Microsoft Teams Notifications

Goal: Send notifications about required approvals and control updates to a Microsoft Teams channel.

Set up Microsoft Teams notifications

  1. Go to Settings page > Organization > Notification rules

  2. Select Create notification rule

  3. Select the Teams channel for notifications

ℹ️ Teams notifications are sent to channels only, not to individual users.


Slack Notifications

Goal: Send notifications about required approvals and control updates to Slack.

Set up Slack notifications

  1. Go to Settings page > Organization > Notification rules

  2. Select Create notification rule.

  3. Paste a slack channel or search and select one.

How notifications relate to required approvals

Notifications are closely tied to the required approvals workflow. For example:

  • Moving a control to Needs approval notifies approvers

  • Requesting changes notifies control owners

  • Adding evidence after approval may reset the approval stage and trigger new notifications

This ensures the right people are notified when action is required.

Notes and Troubleshooting

  • Write access required: If you cannot enable notifications, verify your role permissions

  • Integration required: Teams or Slack must be connected before notifications can be configured

  • Approval lifecycle: Notifications are triggered by required approval stage changes and control updates

  • Event tracking: If notifications fail, check the Events page for related errors

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