⚠️ Select your experience
The steps depend on your interface version. Select a link to skip to the instructions for your version.
Customers who joined Drata on or after Feb 24, 2026 are automatically on the New Experience.
Instructions for the New Experience ⬇️
How personnel syncing works
Drata syncs personnel details from your connected IdP or HRIS to keep user information accurate and up to date. These details can include names, email addresses, employment status, and dates relevant to audits.
When you manually update certain personnel fields in Drata, Drata pauses syncing for that individual to prevent those manual changes from being overwritten. To resume automated updates, you must re-enable syncing.
Important considerations before re-enabling syncs
Re-enabling IdP or HRIS syncing updates personnel details to match the data in your connected IdP or HRIS and overwrites any conflicting manual changes made in Drata.
For example, manually editing a hire date pauses syncing for that person. When you re-enable syncing, Drata replaces the manual value with the value from your connected system. From that point forward, personnel details continue to sync from the IdP or HRIS.
Check whether syncing is enabled
To find personnel with syncing enabled or disabled:
Open Personnel.
Use the Sync status filter.
Select one of the following options:
Found in HRIS/IdP (sync enabled)
Not found in HRIS/IdP (sync disabled)
You can also sort the table by selecting the Sync status column header.
Re-enable IdP or HRIS sync for an individual
Open Personnel.
Select the person whose sync you want to resume.
Select the ellipse and then re-enable the sync.
Confirm the action.
Re-enable IdP or HRIS syncs in bulk
Open Personnel.
Select the checkbox next to one or more people.
Select More > Re-enable IdP/HRIS sync.
Instructions for the Classic Experience ⬇️
On the Personnel page, you can manually change or update personnel details. Manual changes or update on personnel details stop syncing to prevent overwriting. To resume or re-enable syncing, follow these instructions.
Personnel Sync in Drata ensures seamless integration between your Identity Provider (IdP) or Human Resource Information System (HRIS) and the platform. This functionality keeps users and permissions updated for efficient and secure operations.
Re-enabling IDP and HRIS syncs will overwrite manual changes. Personnel details will update to match the information from your IDP or HRIS connections.
For instance, manual changes like modifying hire dates signal the system to halt syncing for that individual. Any future updates to personnel details will require re-enabling the sync.
Verify if the individual has IdP/HRIS syncs enabled
On the Personnel page, a blue shield icon indicates that syncs are enabled for that individual whereas a gray shield icon means that manual changes were made and syncs are disabled for the individual. You can also hover over the icon for more information.
The following image showcases the icon when the sync is not enabled:
The following image showcases the icon when the sync is enabled:
Filter based on whether the IdP/HRIS is enabled
You can filter the table to view individuals with enabled or disabled syncs.
On the Personnel page, go to the Filter by Sync Status filter and select the desired option:
Personnel found in HRIS/IDP: Individuals with sync enabled.
Personnel not found in HRIS/IDP: Individuals with sync disabled.
You can also sort the table by sync status. Select the Sync Status column header to sort individuals based on their sync status.
Re-enable IdP/HRIS syncs for an individual
On the Personnel page, select the individual you want to start syncing details with.
In the Personnel detail drawer, select the re-enable icon next to Updated via Drata.
If there is no Updated via Drata section, the individual may already have the syncs enabled.
Confirm that you would like to reactivate the IdP/HRIS sync for that individual.
Re-enable IdP/HRIS syncs in bulk
On the Personnel page, checkbox the invidiuals you would like to re-enable syncs with. Then select the Actions menu and select Re-enable IdP/ HRIS Sync. Lastly, confirm that you would like to proceed with this action on the double confirmation modal.
