ASSOCIATED DRATA CONTROL

This test is part of the Maintains a Terms of Service control that ensures your company maintains a Terms of Service that is available to all external users and internal employees. It is important to note that the Terms of Service must include detail around the company's security and availability commitments regarding the systems.

In cases where a Terms of Service may not apply, a Client Agreement or Master Service Agreement must be in place.

WHAT TO DO IF A TEST FAILS

If Drata is unable to locate a URL to a public facing Terms of Service the test will fail. To remediate a failed test you will need to navigate to the Account Information - Company Info section in Drata and insert a URL to the publicly-facing Terms of Service.

STEPS TO REMEDIATE