How to Get Support at Drata

Learn how to submit help tickets, report bugs, and collaborate with the Drata support team to resolve issues quickly.

5 articles

Get support from DrataContact support and review assistance options.

Observed Holidays

Drata Support: Conversations vs. TicketsWhat happens when you contact Support in-app, when a request becomes a ticket, and where to track follow-up.

Grant remote access to Drata SupportAllow temporary access for troubleshooting.

Submitting a Feature Request