Drata

Configure rules to automatically create Jira tickets based on control and test events.

Ticket Automation (Jira-only)

Create and view Jira tickets for Controls, Tests and Risk Management directly through Drata

Create or Link Jira Tickets in Drata

This article covers how to create manual tickets in ServiceNow via Drata.

Create Tickets for ServiceNow

Create an Asana ticket through Drata associated with risk, control, or test.

Create Tickets for Asana

Create Basecamp tickets through Drata associated with risk, control, or test.

Create Tickets for Basecamp

Create a Bitbucket ticket through Drata associated with risk, control, or test.

Create Tickets for Bitbucket

Create a Freshdesk ticket through Drata associated with risk, control, or test.

Create Tickets for Freshdesk

Create Freshservice tickets through Drata associated with risk, control, or test.

Create Tickets for Freshservice

Create Height tickets through Drata associated with risk, control, or test.

Create Tickets for Height

Create Hive tickets through Drata associated with risk, control, or test.

Create Tickets for Hive

Create Teamwork tickets through Drata associated with risk, control, or test.

Create Tickets for Teamwork

Create Wrike tickets through Drata associated with risk, control, or test.

Create Tickets for Wrike

Create Zendesk tickets through Drata associated with risk, control, or test.

Create Tickets for Zendesk

Create an Aha ticket through Drata associated with risk, control, or test.

Create Tickets for Aha!

Create a GitLab ticket through Drata associated with risk, control, or test.

Create Tickets for GitLab Issues

If your account hasn’t been updated to the New Drata Experience yet, use these guides for step‑by‑step instructions.

Current Drata Experience

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.