Integrating Intercom with Drata automates your user access reviews, saving time and reducing errors by syncing user data directly from Intercom.
Prerequisites
Ensure you have Admin privileges within your Intercom account.
Create your Intercom Access Token.
Log in to your Intercom Developer Hub to view your apps.
Select New app to create a new app.
Enter the app name, workspace and create the app.
Copy the Access Token. You will need this to connect Intercom to Drata.
To learn how more about access tokens in intercom, you can refer to their Authentication documentation.
Enable Intercom
Select Connections on the side navigation menu.
Select the Available connections tab, search for Intercom, and select Connect.
Follow the instructions on the connection drawer.
After you select connect to Intercom, on the popup modal, enter the required fields with the values that you obtained from the previous section.